ethan (Level 15)

Bundaberg ginger beer. Start of a good evening. http://t.co/v7YXNzV1
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My username is taken on another site 

 
We're seeing some conflicts in the air between names on the sites. Right now it looks like it's autoc-reating a dumb name based on your email. We're aware of the problem and will give everyone the opportunity to change the name for those accounts. It might take us a couple days, we're trying to attack billing based bugs at the moment but we will definitely get to it within the next week. Thanks for your patience.
 

I get a black screen when I try to charge my charge 

 
This is likely due to you using non-standard letters in your name or address fields. We're fixing this issue, but if you really want to sign up quick, just use standard US-alphabet and it will pass through. Don't worry, your card is not charged when it fails. 
 

How do I access the mobile site? 

 
Login to the site on your mobile phone, if it doesn't redirect you properly type in m.giantbomb.com and it should show up. 
 

How do I get to my multi-pass after I'm on Giant Bomb 

 
Funny that we forgot to link this. It'll be in your profile dropdown in the top right later today. For now go to https://auth.whiskeymedia.com 
 

How do I UNLINK an account on my multipass 

You'll be able to do this next week from your whiskeymedia profile page. From there you can link up a different, previous profile. 
 

I paid for a month but get an email saying I was charged for year? Whuut.  

This is a fixed bug, we were sending the wrong email.  But go here to check what you were billed  https://auth.whiskeymedia.com/billing/ 
  

I can no longer login to my account since the facebook login is gone.

To fix this, go to this link to set a password.   https://auth.whiskeymedia.com/siteaccount/reset/?from_site=giant-bomb  This will send you a password since fb connect users have no password    
 

Paypal, when can we expect this option for payment. 

With in a month we'll have Paypal available    
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