Hilshire is a former Europol agent from the Netherlands who serves as the handler of Triela in the Social Welfare Agency. Like Jose, Hilshire is known to treat Triela as a human girl and gives her minimal conditioning. While in Europol, Hilshire went under the name of Victor Hartman and desired to take part in an investigation involving a child slavery ring, but was turned down by his superior to take part in the case because of being considered "too soft". He met with a medical examiner named Rachelle Belleut, who had established contact with a Mafia informant named Mario Bossi who knew of the location of a snuff film with a child slave being recorded at a warehouse. Taking matters into their own hands, Hilshire and Rachelle stormed the warehouse where they came across a seriously injured Triela and saved her life. However, Rachelle winded up being fatally wounded by gunfire during the infiltration. Despite this, Hilshire and Bossi managed to get Triela to a hospital and managed to get help for the girl through the Social Welfare Agency in Italy to get her away from Holland authorities who desired to use her as a part of their case. To his shock though, Hilshire discovered that Triela was brainwashed into a cyborg assassin by the agency and was pressured by Jean into becoming Triela's handler. Hilshire then adopted his current name to cover his tracks of getting Triela out of Holland.