How to submit a bug

Topic started by ethan on March 4, 2009. Last post by ethan 5 years, 5 months ago.
Post by ethan (887 posts) See mini bio Level 15
Staff

First and Foremost:

Make sure you are not creating a new thread for an known issue.
 

Answer these questions:

1. What browser are you using? ( Firefox 3, Internet Explorer 6, etc. etc.)
2. What Operating System are you using? ( Mac, Linux, Windows, etc, etc)
3. What is the exact link to the page you are having a problem with? 
4. Details, details, details. Explain it in detail.


Generally if you can't give us details on the bug we won't be able to fix them.  Bugs with better details generally will get fixed faster.  If you don't answer the 4 questions above you can bet we'll move on to the bugs that do have them answered.
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Submissions can take several hours to be approved.

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