My username is taken on another site
We're seeing some conflicts in the air between names on the sites. Right now it looks like it's autoc-reating a dumb name based on your email. We're aware of the problem and will give everyone the opportunity to change the name for those accounts. It might take us a couple days, we're trying to attack billing based bugs at the moment but we will definitely get to it within the next week. Thanks for your patience.
I get a black screen when I try to charge my charge
This is likely due to you using non-standard letters in your name or address fields. We're fixing this issue, but if you really want to sign up quick, just use standard US-alphabet and it will pass through. Don't worry, your card is not charged when it fails.
How do I access the mobile site?
Login to the site on your mobile phone, if it doesn't redirect you properly type in m.giantbomb.com and it should show up.
How do I get to my multi-pass after I'm on Giant Bomb
Funny that we forgot to link this. It'll be in your profile dropdown in the top right later today. For now go to https://auth.whiskeymedia.com