Plot Summary

Ohana takes a look at the hot spring rankings
The latest issue of the Hot Springs Magazine has been published, along with the Kissuiso's and other inn's rankings. Unfortunately the Kissuiso does not fare well, and only recieves a 5 out of 10 rating. It was criticized for being too retro, old-fashioned and served bland food. The staff is very irritated by this, but Sui quickly silences them and tells them to get back to work. Ohana takes it upon herself to try contacting the person who reviewed the Kissuiso.
Ohana then learns from Denroku that all the hot spring inns in the Yusonagi area, including the Kissuiso and Fukuya, scored poorly in the rankings. Also, another bigger, more expensive and fancier inn is being built nearby very soon, this causes trouble for exisitng inns like the Kissuiso. Sui later tells Ohana that Ohana should just accept the review, there's nothing she can do about it, and should continue to improve herself. But Ohana refuses to accept the review, believing that the Kissuiso is the best.

Satsuki greets Ohana
Ohana takes a train into the city one day, leaving a note
behind saying she will "fest it up" (something Ohana made up). On top
of that a number of customers start calling in and cancelling their
reservations. Somehow Ohana finds her way to the magazine's main office, and
finds out who reviewed the inns. It turns out to be her mother, Satsuki.

Ohana is clearly upset
Satsuki is happy to see Ohana again and takes her
out to eat. Ohana feels betrayed that Satsuki would write the review without
ever visiting the .
Satsuki also says that she ended up dumping her boyfriend since focusing on
work was more fun. Satsuki also tells her that the rankings and article was all
politics, that somebody high up wanted the Kissuiso to rank poorly. Ohana then tells her mom about all the times she
was sad, lonely or angry whenever Satsuki bailed on her, how Ohana always kept
it in and never complained because the reason was always related to Satsuki's
work. Ohana begs Satsuki to come stay at the Kissuiso for one night, and write
what she really feels about the inn, regardless of whether it gets published in
a magazine. Satsuki refuses because she is too busy.

Ohana awkwardly says hi to Ko
Ohana realizes that since she's in town she should
visit Ko-chan. Ohana sends a few text messages and figures out that Ko is
working at a nearby mall. Ohana goes there and runs into him, unfortunately a
female co-worker seems to be flirting with him. Ko catches up with Ohana and
they grab a drink together. Ko tells Ohana that he does not like the female
co-worker back, so it is unrequited love. Ohana cannot bring herself to tell Ko-chan how she
feels and gets depressed over this. Ohana ends up running out in the rain,
without an umbrella, she runs into a pole and is found by Minko and Tooru who
were driving a van. Ohana breaks into tears, having felt so many emotions in
one day.